Guest Reviews

"Just returned from Kerela (India). Our 4th trip booked with Hayes & Jarvis. we'd prevously been to India's Golden Triangle and Shimla. Kerela is different and enabled us to see a rural side of India packed with wildlife. The people we met were kind and helpful. Great support from the H&J team when booking the holiday and they were there for us whilst we were away by phone and text - not that they were needed; it all went very smoothly. We'll be booking with H&J again!"

"Dear Thidara, Neetu and all at Hayes & Jarvis and Enchanting Travel, Thank you for your guidance and support for my wonderful experience on this trip. In this message I wish to highlight the experiences and people who made my holiday so special. Principally I wish to acknowledge the professionalism, kindness and help of your team and give you some feedback that may be of interest when planning future trips. My notes are intentionally brief in the hope that they are easily digestible, the brevity should not be interrupted as a reduced appreciation of the people involved. I have two holiday adventures to plan for the future, if your offices have people who can help with these trips I will be pleased to hear from them. Next January I desire to travel to the Galápagos (16-20 days?) and this spring I will travel to Northern Greece to see the tomb of Philip of Macedon and related sites. Thidara: knowledgeable, empathetic and supportive…I would not have managed the visa application without you🙏Neetu : always available, supportive, generous and organised 🙏 Praveen: my driver from 4th through to 21st January. Always smart and well presented (him & his car), great driver, thoughtful, hardworking, creative, empathetic. A really impressive and inspiring person. Praveen is a big reason my time was so enjoyable. 🙏 🙏🙏 The Taj West End, Bangalore. A superb hotel and an interesting city to begin this adventure. (Bought carpets, shirts, jacket, camphor wood & cashmere scarf)Shrinivas, my Bangalore city tour guide: informed, open, and a good communicator 😊👍🙏Evolve Back Kamalapura Palace, Hampi. Wow! Great hotel 😊👍 Also enjoyed a very good nature walk early morning with a hotel guide.Hampi is an exceptional archeological site, loved all of it, old and new temples. 👍🙏 Hanuman Temple is very spiritual and special. Hussain, my guide at Hampi: very well informed, a good communicator, sensitive and good company. Visited Chitradurga Fort 🙏👍 Trivik Chikmagalur. Interesting change of scene, very good nature walk with excellent guide from the hotel. Hotel setting very special, public rooms and facilities very good, staff all excellent and kind. Accommodation not great. Chennakesava Temple, Belur & Hoysaleshwara Temple, Halebidu with Veena as guide. Again a very good communicator, well informed and good company. 👍😊🙏 Shravanabelagola Jain Temple with Rupesh as guide. This was exceptional and deeply spiritual. Rupesh is a sensitive, captivating guide 🙏🙏🙏 Royal Orchard Metropol, Mysore. Hotel full of character and interesting but fabric all a little too tired. Next time would stay at the larger/newer hotel (Radisson Blu Plaza). Staff all helpful and kind. Mysore is a great city. Wowed by the palace…amazing! And the Shri Chamundeshwari Temple! Joseph, my guide here, really excellent: interesting, informative, great ideas, excellent shepherding around busy sites. I loved the market visit also. 😊👍🙏 (Bought 4 shirts, camphor wood ornament and small table). Nagararhole Tiger reserve. Wow! Fantastic! Saw lots and lots of wildlife including Leopard, wild dog, boar, deer, mongoose, elephant, Golden Oriole, Bee-eater, Kingfisher, Eagle, Gaur, various waders, etc. & Tiger every day! Very important to have the jeep (8 people) rather than bus (20 people) safari. Sharit: fantastic safari guide from the hotel…brilliant, I was very fortunate. 👍😊🙏 Also took one river Safari, interesting (saw crocodile, otter, turtle, and more) but not in the same league as the jeep safaris.Evolve Back Kuruba Safari Lodge. Wow! Loved it. Great setting, great accommodation, great staff. 🙏 Long drive, stopped at a coffee & spice plantation…. Really interesting, excellent local guide. Neeleshwar Hermitage, Kasaragod. Wow, perfect. Loved the setting, the accommodation, the pool, the beach, the food, the staff. 👍😊🙏 (Bought 2 shirts, brass Buddha, brass Shiva) Spent one night on the Lotus House Boat, again great staff. Mumbai. Fascinating City. ITC Maratha Airport Hotel, ideal, great facilities, staff and accommodation. Very grateful to Shahruk and driver Balu who looked after me so well. Also Sudha who took me on an excellent ’Dawn & City Tour’; this was fascinating and Sudha is an excellent guide. 😊👍🙏 I am conscious that I have likely misspelt many names, my apologies to those concerned. Thank you again for an inspiring, enriching and regenerative experience.Best Rod"

"Our 16 day trip to Sri Lanka was so fantastic and memorable that we did not want to come home. The trip was so well organised , everything went smoothly from start to finish. It was a joy to spend 10 days with our personal driver, who was very knowledgeable and nothing was too much trouble, he just wanted to make sure that our trip was the best it could be. It is so difficult to name just one best bit as everything, for very different reasons, was excellent but some of the stand out moments were getting to the top of sigiriya rock, train trip up to the tea plantations, baby elephant orphanage, 5 day old elephant on safari and dinner under the stars in our beach resort. Thank you once again Hayes and Jarvis a truly memorable experience"

"Hayes and Jarvis are experts at making your ideal itinerary become a reality. Our trip to Borneo was an incredible and amazing experience. Our best trip ever. We did not have to worry about any of the transportation details - transfers and pickups were carried professionally and punctually. Accommodation excellent in every way as were the activities. Staff at every place we stayed did everything possible to make our stay a truly positive experience."