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"During a time when we have become a society that reduces human interaction and when companies expect customers to do everything online, Hayes & Jarvis excel at doing things the old fashioned way - amazing, wonderful customer service with regular calls and contact from their brilliant staff members not just throughout our booking experience, but regularly throughout our actual trip as well. Well done H&J."
"A fantastic holiday that was well organised and an enjoyable itinerary. From the trips during the stay to the accommodation and support service offered is excellent."
"A great trip with two 14 year olds - opened their eyes to Asia and a very different culture to the UK."
"Hayes and Jarvis created our perfect honeymoon in India and the Maldives. The communication from staff and the experience and knowledge of our drivers and tour guides were exceptional and world class."
"A fantastic, well organized trip of Japan that covered many of the key areas of Japan. A great mix of the old meets the new and a wonderful experience of traditional Japan. The Onsens in our rooms were fantastic and the food was spectacular. A great trip if you want to pack a lot in but with limited time to stay."
"Leave the organisation to the experts, so you can relax and know you are in good hands."
"H&J are by far the best agents we have used. The service we received from Matt was fantastic. Having used a different agent at the beginning of the year and having a terrible experience with them we would definitely always use H&J in the future"
"From the moment on arrival to every move along the way the precise and stunning one to one service and feeling of being taken care of made us feel very special indeed"
"On arriving in Tokyo we were greeted by an amazing driver who took us to our hotel, which was a great location to start our holiday from. This aspect of the holiday, having assistants to the trains, and drivers that were always prompt really took the stress out of travelling from place to place. The one time we did do it by ourselves then became stress free as we had a bit of experience on the transport system by them. Our guides were amazing, as were all the people that we met, and at the end of each tour they had become almost like friends and would share tips and information on other places where we could eat and visit. A good tip was the Government building in Tokyo (very close to our hotel) where you could visit the viewing gallery for free. Each place we visited offered something different, all had fascinating history, beautiful gardens to visit but with their own personalities and of course the beautiful cherry blossom. A highlight was a trip in Hakone where we witnessed the incredible Mount Fuji, which was quite overwhelming. Japan has so much to offer the list could be much longer, can't wait to go again, and would definitely be using Hayes and Jarvis again."
"Chris was so helpful in helping us decide which tours would suit us, he listened to what we wanted, and he definitely provided a fantastic itinerary, which was absolutely amazing. Ravi was always on hand to help with any queries we had, ie Heathrow to Kuala Lumpur flight was delayed 3+ hours, Ravi ensured another personal driver would be waiting for us at the airport."
"Hayes and Jarvis take care of everything and really put your mind at ease. It enabled us to have such a relaxing holiday"
"Fantastic holiday from start to finish, not just the time abroad but all the preparation and communications prior to travel."
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